Privacy

Sofatech BVBA, located at Vrijbosstraat 19a, 8650 Houthulst, Belgium, is responsible for the processing of personal data as outlined in this privacy statement.

Contact information: http://www.sofatech.be Vrijbosstraat 19a 8650 Houthulst België +3251699121

Robin Vandaele is the contact person for Sofatech BVBA. He/she can be reached via:gdpr@sofatech.be

Sofatech as the responsible party.

The personal data that we process.

Sofatech BVBA processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

• First and last name
• Phone
• email
• IP adress
• Data obtained through our monitoring system and the monitoring of our customers' networks.
• Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and over the phone.

Sofatech BVBA exclusively operates in a Business-to-Business (B2B) capacity, and we do not provide services to individuals (private consumers). The data that we process under our responsibility consists of information about employees or contact persons of our customers. Our customers are always businesses. The only exception to this is data of individuals who subscribe to our newsletter.

A significant portion of the data is stored in our CRM system. Additionally, this data may also be stored in our email system for direct marketing purposes.

Special and/or sensitive personal data that we process.

Onze website en/of dienst heeft niet de intentie gegevens te verzamelen over websitebezoekers die jonger zijn dan 18 jaar. Tenzij ze toestemming hebben van ouders of voogd. We kunnen echter niet controleren of een bezoeker ouder dan 18 is. Wij raden ouders dan ook aan betrokken te zijn bij de online activiteiten van hun kinderen, om zo te voorkomen dat er gegevens over kinderen verzameld worden zonder ouderlijke toestemming. Als u er van overtuigd bent dat wij zonder die toestemming persoonlijke gegevens hebben verzameld over een minderjarige, neem dan contact met ons op via gdpr@sofatech.be, dan verwijderen wij deze informatie.

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For what purpose and on what basis we process personal data

Sofatech BVBA processes your personal data for the following purposes:

• Sending our newsletter and/or promotional materials
• To be able to call or email you if necessary to perform our services
• To inform you about changes to our services and products
• To provide you with the opportunity to create an account - To deliver goods and services to you
• Sofatech BVBA also processes personal data when we are legally obligated to do so, such as data necessary for our tax returns

Automated decision-making

Sofatech BVBA does not make decisions with (significant) consequences for individuals based on automated processing. These are decisions made by computer programs or systems without human intervention (e.g., a Sofatech BVBA employee).

How long we retain personal data.

Sofatech BVBA does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected or as required by law.

haring personal data with third parties

Sofatech BVBA does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Sofatech BVBA remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Sofatech BVBA only uses technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and for your convenience. They ensure that the website works properly and remember your preferences, for example. They also allow us to optimize our website. You can opt out of cookies by configuring your internet browser not to store cookies anymore. Additionally, you can also delete all information previously stored through your browser settings.

To view, modify, or delete data

U heeft het recht om uw persoonsgegevens in te zien, te corrigeren of te verwijderen. Daarnaast heeft u het recht om uw eventuele toestemming voor de gegevensverwerking in te trekken of bezwaar te maken tegen de verwerking van uw persoonsgegevens door Sofatech BVBA en heeft u het recht op gegevensoverdraagbaarheid. Dat betekent dat u bij ons een verzoek kunt indienen om de persoonsgegevens die wij van u beschikken in een computerbestand naar u of een ander, door u genoemde organisatie, te sturen. U kunt een verzoek tot inzage, correctie, verwijdering, gegevensoverdraging van uw persoonsgegevens of verzoek tot intrekking van uw toestemming of bezwaar op de verwerking van uw persoonsgegevens sturen naar gdpr@sofatech.be. Om er zeker van te zijn dat het verzoek tot inzage door u is gedaan, vragen wij u een kopie van uw identiteitsbewijs met het verzoek mee te sturen. Maak in deze kopie uw pasfoto, MRZ (machine readable zone, de strook met nummers onderaan het paspoort), paspoortnummer en Burgerservicenummer (BSN) zwart. Dit ter bescherming van uw privacy. We reageren zo snel mogelijk, maar binnen vier weken, op uw verzoek. Sofatech BVBA wil u er tevens op wijzen dat u de mogelijkheid heeft om een klacht in te dienen bij de nationale toezichthouder, de Autoriteit Persoonsgegevens.

How we secure personal data

Sofatech BVBA takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or via gdpr@sofatech.be

Sofatech as the processor

Sofatech can also process data as a processor. This always occurs on behalf of a data controller. In this context, Sofatech does not determine the purpose or the means for processing the data of the data subject. If there are still some unclear points or if you would like more information, please feel free to contact us at gdpr@sofatech.be